+33 1 55 20 90 90 7 days a week · 9 am – 8 pm

GTC CATLANTE CATAMARANS - RCS Nanterre - Siret 451 543 730 00043 - V-58 13/04/2026

CATLANTE CATAMARANS is a shipowner offering "cabin cruises" aboard sailing yachts on several routes in the Mediterranean, Caribbean, Pacific and Indian Oceans. 

CATLANTE CATAMARANS is exclusively a maritime and coastal passenger transport company, registered as such with INSEE; it is not a travel agency and is not subject to the legal regime that applies to tour operators.

These General Terms and Conditions of Sale and Carriage (GTC) govern the sale of carriage by sea provided by the company CATLANTE CATAMARANS in its capacity as carrier of the Passenger on a Vessel operated by CATLANTE CATAMARANS. 
They are published pursuant to the provisions of the French Transport Code (Articles L.5420-1 to L.5421-12 ), of the London Convention of 19 November 1976 as amended by the 1996 Protocol, of the Athens Convention of 13 December 1974 as amended in 2002 and as introduced in Europe by Regulation 392/2009 of the Parliament and of the Council.
The GTC are brought to the Passenger's attention before the purchase of his carriage in a clear and comprehensible manner and are available on our Site. They are liable to be amended and apply to any booking made as from their publication. The Contract may set out specific conditions derogating from these GTC (services, catering, etc.). The Passenger is deemed to have definitively accepted the GTC as from his booking of the carriage and his boarding of the Vessel.

Pursuant to Articles L. 221-28-12°, L. 221-2-5° and 9° of the French Consumer Code, the right of withdrawal provided for in Articles L 121-21 et seq. of the same Code in respect of distance selling does not apply to accommodation, transport, catering and leisure services supplied on specified dates or for specified periods and ordered on the Site or by telephone. 
 

1. Definitions:

CATLANTE CATAMARANS or CATLANTE: a simplified joint-stock company (SAS) with a share capital of 936 300 euros, registered with the Nanterre Trade and Companies Register under number 451 543 730, whose registered office is at 1 rue Royale, Les Bureaux de la Colline 92210 SAINT-CLOUD.
Boarding card: personal document sent to the Passenger by email, setting out the details of the cruise and allowing boarding of the Vessel;
Terms and Conditions of Sale and Carriage: this document determining the terms and conditions under which CATLANTE enters into a contract of carriage with and carries the Passenger along the indicative itinerary provided for in the Contract;
Contract or Contract of carriage: document available on a durable medium and confirming the respective obligations of CATLANTE and of the Passenger;
Cruise: indicative itinerary provided for under the Contract;
Vessel: made up of the vessel and its tenders, operated by CATLANTE and dedicated to the performance of the Carriage;
Passenger: any person having entered into the Contract and/or benefiting from the Carriage provided for in the Contract;
Period of carriage: period during which the Passenger is on board the vessel during the Carriage as defined by the Athens Convention, which begins when the Passenger boards the Vessel at the port of departure and ends when the Passenger disembarks at the port of arrival in accordance with the particulars of the Contract;
Service: The type or category of vessel, its particularities, the services provided, the composition of the crew, as stated in the Contract; 
Carriage: see Period of carriage;
Carrier or Owner: CATLANTE CATAMARANS.

1. Booking conditions

The Passenger contacts CATLANTE on the number shown on the Site 01 55 20 90 90, or 
The Passenger is contacted by Catlante by means of a quotation request available on the Site or further to payment of the first deposit on the Site.

He will receive the Contract to be signed by email. Even in the absence of a physical or electronic signature of the Contract, payment of the deposit specified in the Contract shall constitute conclusion of the Contract together with acceptance of the GTC.

2. Price and terms of payment:

Upon signature of the Contract, the Passenger pays:
- A deposit of 30% of the total price of the cruise 

No later than 60 days before departure, the Passenger pays:
- The balance of 70% of the total price of the cruise together with the destination fees
In the event of late payment, there shall be due, in addition to the sums payable, 0.3 % for each day of delay from the due date. A delay in payment of more than 15 calendar days shall result in the forfeiture of the term and shall render all outstanding sums immediately payable.  

Should the Passenger fail to pay any sum due under the Contract, the Owner shall, 7 days after a formal notice by email, or, in the absence of payment, 14 days after the due date, consider the Contract as terminated through the Passenger's fault. In such a case, the whole of the payments already made before termination of the Contract shall be retained by CATLANTE, which may charge the corresponding cancellation penalties. Payment of the balance due upon boarding is not accepted.

Unless otherwise stated on the order form and in the Contract, the price of cruises includes:

  • The provision and maintenance of the vessel,
  • Wages and social security contributions for the crew,
  • The vessel's insurance and the Owner's professional civil liability insurance,
  • Fuel, oil and consumables for the vessel,
  • The 3 meals/day and the alcoholic and non-alcoholic beverages mentioned (no breakfast or lunch on embarkation days, no lunch or dinner on disembarkation days).
  • Destination fees: in addition to the price of the cruise, Passengers must pay the flat-rate and compulsory "destination fees", the amount of which is shown on the order, covering charges such as: visitor's taxes, ecological taxes, tourist taxes, port dues, clearances, additional fresh produce during the cruise, tips for port and anchorage assistance staff, etc. They are payable at the time the balance is paid and are refunded in the event of cancellation of the cruise. 
    As the destination fees are stated in very clear terms on the offers and the Passenger contracts, the Owner will not embark a Passenger who refuses to pay the amount thereof beforehand. 
    As the destination fees are flat-rate, no supplement may be requested from Passengers, and no refund is made except where the Passenger does not board. Details of the expenditure cannot be disclosed. In order to adapt to changes in local taxes, the amount of the destination fees may vary, up to a limit of 10% of its initial amount.

Unless otherwise stated on the order form and in the Contract, the price does not include:

  • Optional personal insurance for Passengers: cancellation, illness, accidents, repatriation, luggage, assistance, etc.,
  • Air tickets, transfers or any other means of transport for Passengers, from their point of departure to the port of embarkation and return,
  • Personal expenses on land of any kind and telecommunications costs at sea,
  • Other costs to be paid locally or in advance which may appear on the order form.

3. Cancellation / Modification

The services ordered are subject exclusively to the cancellation and modification conditions set out in the General Terms and Conditions of Sale, as the Contract is not subject to the right of withdrawal (see Preamble).
The signature of a quotation / order form, confirmation by e-mail or the payment of a first deposit, even a partial one, immediately and definitively bind the Passenger, who may only cancel on the conditions which follow.

In the event of cancellation by the Passenger, whatever the cause thereof, the following cancellation charges shall be payable (as a percentage of the total price of the holiday excluding destination fees, in working days before the departure date):
- Up to 5 days after the booking confirmation date: no cancellation charge
- After those 5 days and up to 180 days before the departure date: 25%
- from 179 to 60 days: 40%
- from 59 to 30 days: 75%
- from 29 days before departure up to departure: 100% of the price of the holiday.

In the event of modification of date, subject to availability and with any price adjustment, the following charges shall be payable, as an amount or as a percentage of the total price of the Cruise, in working days:
- from booking to D-366 before departure: €70/passenger,
- from D-365 to D-180: 10%,
- from D-179 to D-90: 25%,
- from D-89 to D-45: 50%
- Less than 45 days before departure, the modification shall bear the charges of a cancellation.
Any request for cancellation or modification must be notified by registered post sent to the registered office address of CATLANTE CATAMARANS: 1, rue Royale, Les Bureaux de la Colline 92210 SAINT-CLOUD or by email to contact@catlante.com, specifying, in the case of a modification, the date or dates required. Requests for modification, if they are feasible, may only be taken into account if the Passenger is strictly up to date with his payments. Only one date modification per order shall be granted. 
If the modification is impossible, the request shall be treated as a cancellation subject to the charges set out above.

Failure by the Passenger to show up for boarding, or refusal to board on the Passenger's part, are considered as a cancellation by the Passenger on the day of departure.

In the case of a booking confirmed by the Passenger through the payment of a deposit by any means whatsoever (by bank card, cheque, bank transfer, holiday voucher, cash, etc.), received by CATLANTE CATAMARANS when the cruise is no longer available, the deposit shall be refunded immediately. The customer shall not be entitled to any compensation on any grounds whatsoever.

4. Formalities

The Passenger is solely responsible for the compliance of the travel documents, passport, any visas, travel authorisations and vaccination certificates which may be required in the Vessel's ports of call and arrival, for himself and the persons accompanying him, according to the regulations of the countries visited, in particular for Passengers of nationalities outside the Schengen Area, or for children (it is recalled that children must have their own passport). Some countries are very strict about the accompaniment of minors and the documents required for their admission. Parents must check the necessary documents with the relevant authorities.
In the case of international navigation, the Passenger must send the Owner photocopies of the passports of all the passengers provided for in the Contract, at least 15 days before departure, in order to prepare the Declarations of Departure from Territory and to avoid any delay at boarding. The fact of having provided copies of the passports does not release the Passenger from his responsibility with regard to his compliance with administrative requirements. In the absence of compliant documents, insofar as the Owner transmits the departure from territory information beforehand to the border police and to customs, the Passenger in default risks a fine, administrative detention or a ban on boarding.
The Passenger must report, at the time of booking, the presence of children under 12 years of age or of passengers weighing less than 40 kg (the compulsory special life jackets being provided free of charge by the Owner) and, prior to the registration of frail or disabled persons or of any health risks, failing which boarding could be refused, without refund or compensation.

Each Traveller is personally responsible for the observance of the legal and regulatory requirements demanded before departure. The Carrier may refuse boarding to the Traveller who does not present a document authorising him to disembark at the point of arrival and at the scheduled ports of call.

Administrative and health formalities must be carried out at the Passenger's expense and on his own initiative. In the event that boarding is impossible due to failure to complete the formality or to present the required documentation, no refund shall be possible.

As part of the control of an epidemic risk, the Carrier and/or the Captain and the crew, and/or any local health authority, may require the Passenger to complete a health questionnaire, as well as, where applicable, a screening test before or at the time of boarding or disembarkation, including during ports of call. The costs of screening tests are borne by the Passenger.

5. Persons with reduced mobility

Passengers whose mobility is impaired, whether temporarily or permanently, and who require special treatment or assistance, must inform the Carrier in writing at the time of the booking request, or as soon as the Passenger becomes aware of their disability if it arises after booking, and no later than 30 days before boarding. 
The Carrier may request a medical certificate attesting to the Passenger's fitness to take part in the cruise (model available on request).
Catlante assesses on a case-by-case basis, for reasons of safety and of vessel design (boarding by dinghy, anchorages, negotiating obstacles), the feasibility of carrying persons with reduced mobility or with a disability. 
Dedicated contact: pmr@catlante.com — reply within 10 working days.

Catlante vessels are unfortunately not suited to carrying passengers who move exclusively in a wheelchair, owing to technical constraints: access by dinghy, confined spaces, absence of ramps.
Persons with partially reduced mobility may be admitted if safety conditions allow, following assessment by Catlante, and provided that they are accompanied by a person able to give them the necessary assistance during the cruise.
The Carrier may not be held liable for any damaging consequences resulting from a lack of prior information or from a medical contraindication that was not disclosed.

6. Medical fitness to board

The passenger certifies that they are fit to travel at sea and have no medical contraindication to boarding.
It is their responsibility to consult a doctor before departure in the event of any doubt.
Catlante Catamarans and the captain reserve the right to refuse boarding to, or to disembark, any passenger whose state of health is incompatible with sailing or liable to compromise their own safety or that of the other passengers, without indemnity or refund.
The passenger remains solely responsible for their state of health, for their treatments and for holding any necessary medical documents.

7. Children - Pregnancy

Women who are more than 29 weeks pregnant (amenorrhoea) at the time of boarding, i.e. 7 months pregnant, may not be admitted on board the vessels for safety reasons. In any event, women who are less than 29 weeks pregnant are advised to consult a doctor before boarding in order to ensure that their state of health is compatible with the planned cruise.

Under no circumstances may the crew act as a supervisor or childminder. The Passenger releases the Owner and its staff from all liability concerning the supervision of children, which must be carried out directly and permanently by the parents or other accompanying adults. 
Children under 6 years of age and babies may only be taken on board vessels booked on an exclusive basis. In the case of babies (who are carried free of charge up to the age of 1 year completed at the time of disembarkation), their food must be provided and prepared by the parents. The Owner does not provide any special sleeping arrangements (cot, safety nets, anti-roll sheets, etc.), which must be provided by the parents.

8. Insurance

Passengers are advised to take out travel insurance covering all the risks incurred, in particular: cancellation, repatriation, loss, damage and theft of baggage or personal items, medical expenses, accidents and death, legal assistance, cancellation of their flight tickets or other travel tickets, consequences of a delay. 
Catlante offers this type of insurance as an option; passengers may obtain information from our sales department.
Please note: the insurance included in payment cards is sometimes restrictive and difficult to implement. 

9. Boarding and carriage conditions

- Departures are guaranteed regardless of how full the vessel is. If the number of passengers is too low, the scheduled vessel may sometimes be replaced by another vessel of the same range or a higher one, possibly smaller but offering the same objective elements of comfort and service. 
- Boarding: the Boarding cards, with all the instructions for reaching the vessel, will be sent (exclusively by e-mail) no later than 3 days before boarding.
The Passenger must report for boarding at the port of departure under the conditions specified on the boarding card and at the scheduled boarding time.

The Boarding card is issued in the Passenger's name and may not be transferred by the Passenger to a third party, save with the written agreement of the Carrier.

The Owner is not responsible for the transport chosen by the Passengers to travel to the ports of boarding and to return to their homes. It is advisable to allow sufficient connection times and to obtain modifiable travel tickets.

The cabins are made available from the Boarding Day until the Disembarkation Day as stated in the Contract, in order to allow the vessel to be put in order and supplies to be taken on. Under no circumstances may the Passengers come on board the vessel before the boarding time or leave their luggage there. Likewise, they may not disembark after the disembarkation time stipulated in the contract. The Owner does not have luggage lockers.

In the event of arrival too late at the boarding meeting point, except for a vessel booked on an exclusive basis, the Captain must, after a reasonable delay, set sail so as not to cause any delay to the other Passengers. Should Passengers be unable to board as a result, no compensation will be possible and any catching up with the vessel, if possible, will be entirely at the expense of the Passengers concerned.

The Port of boarding is mentioned on the offers for information only. Certain towns (e.g. Ajaccio) or small islands (e.g. Saint Martin) have several ports close to one another. The precise point of departure is always mentioned on the boarding card.

- Catering:

main meals (lunches and dinners) are served at the table or as a buffet, generally 3 courses (starter, main course, dessert or cheese), sometimes only 2 at lunchtime. Breakfast may be self-service.

The shipboard staff will do their utmost to satisfy customers, but the Owner cannot be held responsible for the impossibility of satisfying requests for special diets (kosher, hallal, vegetarian, vegan, gluten-free, medical prescriptions, etc.). However, in certain destinations, the Owner may attempt to make arrangements for certain minor requests made at least 30 days in advance. Provisioning is partially carried out at ports of call: fresh, canned and frozen products, not only local products. 
Supplies are included in the price of the Cruises.
For privatised vessels only: special provisioning requests may be offered on a quotation basis, depending on their scale and on the possibilities according to the cruise's point of departure. 
- Beverages included:
- COMFORT RANGE: white, rosé and red wines, white and amber rums, beer, cocktails, fruit juices, coffees, teas, infusions, milk, soft drinks.
- ELEGANCE RANGE: white, rosé and red wines, white and amber rums, beer, champagne (except in the Seychelles) and 3 spirits, cocktails, fruit juices, coffees, teas, infusions, milk, soft drinks. 
- PRESTIGE RANGE: white, rosé and red wines, white and amber rums, beer, champagne and 6 spirits, cocktails, fruit juices, coffees, teas, infusions, milk, soft drinks. 
- For table water, some vessels are equipped with a special tank which feeds a water fountain with a crushed ice dispenser. Unless otherwise specifically agreed, no bottled water is provided.
- Although alcohol is supplied on an unlimited basis, it remains subject to reasonable use. The crew has a duty to refuse alcoholic beverages to a person who is manifestly intoxicated. For environmental reasons, the Owner may favour large packs of beverages (cubitainers, maxi bottles) in order to reduce packaging and container waste. In certain destinations, the beverages are "local". 
- Comfort of the Vessel: The Owner will endeavour to comply with the requests made by the passengers at the time of booking within the limits of its possibilities.
If a TWIN (2 single beds) or DOUBLE cabin is unavailable, a triple cabin with a single bed and a double bed may be provided at no extra charge. The portholes are sized to prevent intrusion. The bathroom comprises a washbasin, a shower (hot and cold water) and a WC. The very simple use of the WC is clearly explained by the crew when the Passengers arrive. In normal use, they cannot become blocked. It is pointed out that the introduction of any unintended objects (cotton wool, tampons, cotton buds, coins, etc.) may cause a breakdown. 
The cabins may not be fitted with a 220 V socket. Passengers have sockets for mobile telephones, laptop computers, cameras, etc. in the saloon… The air conditioning, on vessels which are equipped with it, is operated within time limits so as not to disturb certain passengers and neighbouring vessels. In any event, it is switched off in the evening at 10pm.
The vessel is reset to "clear" before each boarding. Each cabin is equipped with one small and one large towel per passenger, a bath mat and sheets suited to the bedding. Once a week, a complete set of replacement linen is offered to the passengers.
Bath sheets are not provided for cruises in the Comfort range in the Seychelles. During cruises in the Prestige range, the cleaning is carried out by the crew. During cruises in the Elegance and Comfort ranges, only the common areas are cleaned by the crew. For privatisations on the L450, the cleaning is only carried out where there are two crew members.
As the vessel is a catamaran, space in the cabins is limited. Accordingly, each Passenger may bring on board the Vessel a reasonable quantity of clothing and personal effects. For reasons of cabin space, soft bags of "cabin suitcase" size are strongly recommended rather than rigid suitcases.

CATLANTE recommends that the Passengers use waterproof pouches, in particular for electronic equipment, when boarding and disembarking. As a reminder, the passengers are responsible for ensuring that the portholes in their cabin are properly closed. 
The Carrier declines all liability for luggage left unattended by the Passenger and in respect of which the latter has not taken all the necessary precautions to prevent theft, loss or damage. The Carrier will be liable only within the limits of Article 1953 of the French Civil Code and of the provisions governing necessary deposit.


Common facilities:
The dinghy is motorised. It can only take a limited number of passengers on board at any one time. 
A first-aid kit is available on board and contains only the emergency products defined by the Maritime Affairs Department in accordance with EC standards. It is the passengers' responsibility to bring their own medication.
Masks, flippers and snorkels are provided; however, Passengers are advised to bring their own flippers so as to be sure of having the right size; paddle and/or kayak are provided according to the vessel's description, to the exclusion of any other water sports equipment such as buoys, boards, etc. On vessels in the Prestige range, other water sports equipment may be made available to the passengers.
For safety reasons, the following equipment is not permitted on board: kite-surfs or windsurf boards. However, in the case of a privatisation, some of this equipment may be authorised subject to the prior written agreement of Catlante Catamarans and to the signature of a disclaimer by the customer. On the other hand, diving equipment, diving cylinders, underwater hunting equipment, underwater scooters, motorised craft, towable buoys and drones are not permitted on board. 
It is possible to fish from on board, provided that the rules and prohibited areas are complied with. Certain types of fishing may present a danger to the passengers or to the vessels: comply strictly with the crew's instructions. The vessels are equipped with trolling lines; Passengers may bring their own rod. 


Duties of the crew:

- Captain: handling of and responsibility for the vessel, exterior cleaning, maintenance and any repairs where possible, administrative formalities, taking watches. He is in charge of relations with the Authorities and the Passengers for everything concerning the organisation of the cruise.
- Sailor/Cook if provided for in the Contract: cooking, service, washing-up, supplies, cleaning (exclusively of the interior common areas), taking watches. 
- Cabin steward / on-board host if provided for in the contract: cleaning of the common and private areas, assistance with service, washing-up, tidying of the galley.
- In the various documents, the terms: Captain, Sailor, Cook, Cabin steward, On-board host, etc. are used interchangeably regardless of the gender of the person concerned. In European waters, the crew members are registered seafarers and hold qualifications (sometimes by way of derogation for the Sailor/Cook). The laws of other countries differ as regards maritime qualifications. Local regulations apply.


Miscellaneous:
- The Owner cannot be held responsible for any differences or disparities in age, gender or language between the passengers. For bookings in shared cabins, the Owner does not accept minors and cannot take into account the age of the persons sharing the cabin.
- On certain vessels which do not have 2-bed cabins, or if these are no longer available, it will not be possible to accept a shared double cabin.
- The Passenger is responsible for any damage to or loss of equipment and for the payment of services (radio or other communications) for which they are liable and which remain outstanding. When sailing at night, in bad weather, in certain anchorages or for safety reasons, the crew may have to sleep in the saloon. When sailing at night, the fly bridge is off limits to the passengers. In certain countries, on certain vessels, the crew may ask the passengers for occasional use of their bathroom, which a passenger is entitled to refuse.
- Animals are not permitted on board, save by prior written derogation granted only for privatised vessels, limited to one dog or cat of less than 7 kg, subject to health formalities and local rules. Legally recognised assistance dogs are accepted, subject to safety conditions and to the regulations of the country concerned. Their owners are advised to seek information from the consulates or embassies of the countries concerned and from the airlines. The animal's owner must present valid veterinary documents before boarding and provide a life jacket suited to their animal. In the event of boarding being refused owing to non-compliance with these conditions, no refund will be due.
- The Vessels are entirely non-smoking, with the exception of the areas specifically designated on the aft skirts of the vessel when it is stationary (this also applies to electronic cigarettes).

10. Safety on board

The safety of Travellers and of the crew is an absolute priority for the Carrier.
- Passengers undertake to comply with and follow the safety instructions and the rules of discipline on board communicated during the briefing given by the crew on embarkation and by the notice posted in the saloon, including restrictions on smoking. Passengers must attend all safety demonstrations and explanations and, prior to departure, sign the safety instructions. As the Vessels benefit from preferential customs regimes, no goods or supplies may be unloaded ashore.
- Passengers undertake not to:

  • Oppose the Owner's "Internal Regulations for Seafarers".
  • Bring on board, or allow to be brought on board, without the Captain's authorisation, persons who are not on the Passenger list.
  • Enter the prohibited parts of the roof, even when the vessel is stopped,
  • Sit, stand, place or climb over the external ramps or other protective barriers.


- The items listed below are prohibited on board the Vessels (the "Prohibited Items"): prohibited narcotics/drugs (including marijuana prescribed for medical purposes and any other paraphernalia associated with drug use; this also applies to hookahs); all firearms, including replicas, imitations, deactivated firearms, starting pistols and their components; BB or pellet pistols or rifles; other projectile weapons or any object resembling or capable of being taken for a firearm (e.g. paintball gun); all types of ammunition or replicas intended for the items mentioned above; all types of explosives, components (e.g. detonators) including replicas of explosives or devices; fireworks, flares and pyrotechnic products; martial arts weapons (e.g. shuriken stars, nunchaku); knives exceeding 3 cm/1.2 inches in length; cut-throat razors; swords, Sgian Dubh or kirpan; harpoons or spear guns; crossbows, crossbow bolts and arrows; blunt weapons such as brass knuckles, maces, telescopic batons, truncheon, items containing incapacitating substances (e.g. gas pistol, tear gas canister, tear gas, phosphorus, acid and other chemical substances which may prove maiming or incapacitating); restraining devices (e.g. handcuffs, leg or head restraint straps); flammable substances or hazardous chemicals (e.g. petrol, methylated spirits, paint thinner, lighter fuel, etc.); any other object manufactured, adapted or used as an offensive weapon; stun devices (Taser and stun guns); large batteries with a capacity greater than 100Wh (e.g. spare and external back-up batteries); items carried on board the Vessel and not supplied by the Carrier which contain any heating element (e.g. hairdryers, hair straighteners, immersion heaters, electric blankets, irons, kettles, coffee machines with hot plates, rice cookers, etc.); any flying object, toy or drone, autonomous or remotely controlled; hoverboards, jet skis, underwater scooters, seabobs, kick scooters, electric scooters or Segways; compressed air bottles/tanks, cylinders including diving bottles, propane bottles and large aerosol canisters; emergency position-indicating radio beacons (EPIRB), amateur radios, satellite telephones, transformers, lasers and laser pointers; all types of radio or telephone jamming equipment; Samsung Note 7; candles. 
- The Passenger shall in any event be liable for any injury, loss or damage suffered as a result of the presence of Prohibited Items in their luggage or in their cabin, shall be solely liable for any fine incurred on that account and shall indemnify the Carrier against any action which might be brought against it by reason of the presence on board, or on embarkation or disembarkation, of Prohibited Items. Prohibited Items may at any time and in any place be confiscated, landed, destroyed, thrown overboard or rendered harmless by the Carrier and/or the Master, without compensation and notwithstanding payment by the Passenger of any destruction costs. Where a Prohibited Item is considered to be unlawful, the competent authorities will be notified.
- On board, Passengers are further advised to avoid charging their battery-powered devices throughout the night.

- The Passenger undertakes, upon simple request and without delay, to allow free access to their cabin, their luggage and their personal effects to the Carrier, to the crew's officers, and to the customs, health and/or administrative authorities of the countries of call or of the Vessel's country of registration.

11. Liability of the Carrier

- The Carrier is liable for damage caused to Passengers in accordance with the provisions and limitations of compensation of the following texts, according to their respective fields of application, namely Articles L.5421-1 to L.5421-8 of the French Transport Code, and Regulation (EC) No 392/2009 of the European Parliament and of the Council of 23 April 2009. Where that Regulation is applicable, the limitations of compensation from which the Carrier benefits for death or personal injury are 400.000€ per Passenger and per incident.
- The Carrier is liable for damage caused to luggage in accordance with the provisions and limitations of compensation of the following texts, according to their respective fields of application, namely Articles L. 5421-9 to L.5421-12 of the French Transport Code, Decree No 67-268 of 23 March 1967 as amended by Decree No 86-1065 of 24 September 1986, and Regulation (EC) No 392/2009 of the European Parliament and of the Council of 23 April 2009. Where that Regulation is applicable, the maximum compensation payable by the Carrier for loss of or damage to luggage is 2.250€ per Passenger and per carriage, a deductible of 149€ per Passenger being applied in any event. Where Regulation (EC) No 392/2009 is not applicable, the maximum compensation payable by the Carrier for loss of or damage to luggage is 1.520€ per Passenger and per carriage.
- The Carrier benefits in any event from the limitations of liability contained in the international Convention of London dated 19 November 1976 and amended by the 1996 Protocol, which limitations prevail over any other limitation laid down by a text which is not of mandatory application.
- Where a Passenger is refused embarkation on board the Vessel through their own act – including after or during a port of call, neither the Carrier, nor the Master of the Vessel or the crew shall be held liable on any ground whatsoever.
- The Carrier is in no event liable for (i) personal injury, material or immaterial damage and/or (ii) damage arising from the interruption and/or the modification of the voyage caused by events of force majeure* such as wars, blockades, riots, strikes, industrial disputes, acts of piracy or terrorism, epidemics or quarantines, natural disasters and catastrophes, nuclear fusion, fission or pollution or explosion or the consequences thereof, closure of the port of departure, of call or of destination; detention, requisition or seizure of the Vessel for whatever reason, use of the Vessel for the special needs of the State, or by the mere threat of the above events. 
- In the event of a decision to cancel, interrupt or modify the Cruise taken by the Owner for reasons of force majeure, the Owner would immediately refund the amount of the sums paid by the Passenger corresponding to services not provided. The Owner shall have no obligation to provide a replacement vessel or accommodation, to make any other refund, to repatriate, or to compensate on any ground whatsoever, in particular the costs of accommodation, of transport and of return from the port of disembarkation to the Passengers' home.
.- In the event of a diversion for safety reasons at the request of the Maritime Authorities, the Owner will not make any refund.
*Cases of Force Majeure: the following shall be considered as such, without this list being limitative: acts, events, non-events, accidents, "Acts of God"… beyond the reasonable control of the Owner, including strikes outside the parties, lock-outs or other industrial disputes, demonstrations, riots, blockades, invasion, war, fire, explosion, sabotage, major weather problems, collision, grounding, governmental act or regulation, (including advice from the Ministry of Foreign Affairs or equivalent of the sending or receiving country requiring the destination to be suspended), major technical breakdown, serious illnesses, epidemics, or requiring a diversion during the period of use. International maritime regulations require assistance and rescue at sea.
The Passenger undertakes to tolerate the necessary rescue operations and any delay or inconvenience which may result therefrom. The Captain is the sole judge of the decisions to be taken. 
- Nor is the Carrier liable for damage caused by the Traveller's voluntary participation in a brawl or caused by a dangerous activity/action not made necessary by the safeguarding of human life.
- Luggage not claimed on arrival of the Vessel remains at the port at the Passenger's expense and risk.
- Save for a specific written contractual agreement, the transport to the port of departure, water sports activities and scuba diving from on board, shore excursions including, where applicable, hotel and restaurant bookings and guided tours, even when booked from the Vessel, are provided by independent service providers who are neither representatives nor employees of the Carrier. Passengers use these services and engage in any activity at their own risk. In particular, it is for Passengers to satisfy themselves as to their physical fitness to engage in any sporting activity from the Vessel, including at anchorages and on outings such as swimming or snorkelling with fins/mask/snorkel. The Owner declines all liability in the event of an accident occurring following the practice of activities, water or land sports, practised by Passengers during the Cruise, or on land during stopovers. In these cases, the Passenger must have their own insurance. In the event of an accident, of fault on the part of the passenger, of contravention of local rules, the Owner has no duty of assistance or repatriation and the consequences shall remain entirely the responsibility of the Passenger concerned.
- Generally speaking, the Carrier assumes and incurs no liability for these services.
- Tourist information and excursions: the Owner and the crew may sometimes provide information on local excursion possibilities operated by various service providers which are third parties to CATLANTE. The Owner exercises no control over these service providers, receives no remuneration from them and declines all liability in the event of difficulty of any kind. The Owner declines all liability for any event on land, in particular outside the supervision of the crew. Most crews speak French, but on certain destinations local regulations require the recruitment of local crews, who may speak little or no French.
- Any action by the Traveller against the Carrier is time-barred after 1 (one) year for material damage and 2 (two) years for personal injury, from the date on which the Passenger disembarked or should have disembarked.

- Any accidents occurring during the Cruise would only be covered by the Owner's own civil liability insurance in the event of fault on the part of the Owner. In the absence of fault having caused the accident, only the passenger's personal insurance is concerned.
- The Owner cannot guarantee Passenger comfort in the event of poor weather or sailing conditions. Poor weather or sailing conditions may cause diesel odours on board, for which the Owner cannot be held responsible.
- The Carrier is not liable for damage caused to photographic, telephone or electronic devices and cameras lost or damaged on board the Vessel and its dinghies or during embarkation and disembarkation operations, nor for damage caused to objects which have fallen into the water.
- Itineraries: itineraries, journey times and ports of call are given as an indication and may be modified without notice according to imperatives which are in particular regulatory, technical, safety-related or meteorological, in order to avoid sailing in uncomfortable conditions as far as possible. Calls mentioned as "alongside" may be made at anchor if no berth is available.
Similarly, a call "at anchor" may be replaced by "alongside". Embarkations/disembarkations are sometimes carried out by dinghy.
Journey times correspond to normal sea conditions. Sailing is primarily under sail, except in cases where the direction of the wind, its insufficiency, or any other maritime or meteorological phenomenon, as well as any scheduling requirement, necessitate the use of the engines. For various reasons, including meteorological ones, the itinerary may be reversed. Similarly, for cruises lasting several weeks and combining several circuits, the order of the ports of call and anchorages may be reversed. The maps and photos appearing in the documentation are not contractual. Only the elements mentioned on the contracts are binding.

12. Denied boarding, early disembarkation

- The Captain will refuse to embark Passengers who are not in compliance with the regulations of the countries concerned, with the restrictions set out in these general terms and conditions of sale, children under 6 years of age, persons whose disability was not notified at the time of booking, or any Passenger refusing to sign the safety instructions or to pay the amount of the destination fees.
- The Captain will disembark any Passenger who does not comply with the safety rules, or whose behaviour could endanger or seriously inconvenience the other Passengers, the crew members or the vessel, or whose state of health appears to him to be incompatible with the cruise. The fact that the crew does not immediately detect a possible health incompatibility does not imply recognition of its acceptance.
- In the event of non-embarkation or of disembarkation of Passengers, on their own initiative, on that of the Captain or on that of the local authorities, for any reason whatsoever: transport delays, non-conformity of travel documents, personal convenience, health, aptitude, behaviour, illegal acts, etc., the Owner will not be bound to provide any assistance, nor to cover any costs (accommodation, repatriation, fines, legal assistance, medical, etc.). In the cases set out above, no refund or price reduction will be granted.
- Any repatriation or accommodation costs of Passengers disembarking early for any reason whatsoever, the fees and costs of intervention on board or on shore of health or assistance professionals concerning the Passengers, the fines, legal and assistance costs, penalties and miscellaneous costs incurred by the Passengers as a result of their behaviour, are borne exclusively by the Passengers concerned.

13. Personal data

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of personal data, the Passenger has a right of access, of rectification, of erasure, of portability, of objection, to the restriction of processing or not to be subject to an automated individual decision, including profiling, with regard to the personal information concerning him and which CATLANTE, as data controller, may be required to collect for the needs of its business and the performance of the transport services which it provides. In order to find out about or to exercise the rights over his personal data, the Passenger may contact the Data Protection Officer at dpo@catlante.com or consult CATLANTE's personal data protection policy on the website.
Telephone communications may be recorded in order to ensure the quality of the service, the training of CATLANTE's staff and the follow-up of files. By providing your e-mail address, you agree to receive offers informing you about the Owner's services. You may at any time request to no longer receive offers or to have the recordings deleted. 

14. Claims - applicable law:

The General Terms and Conditions of Sale and the contract and its possible consequences are governed by French law. If one of the clauses of the contract or of the General Terms and Conditions were to be declared inapplicable or is invalidated for any reason whatsoever, this invalidity or inapplicability does not affect the application or the validity of the other provisions.
The Passenger is invited to send the Carrier his written claim, by post or e-mail with acknowledgement of receipt, within 30 days after his disembarkation.
If the Passenger does not receive a reply within 60 days or is not satisfied with the reply received, he may, free of charge and within one year following his disembarkation, refer the matter to:
La MTV - MÉDIATION DU TOURISME ET DES VOYAGES - BP 80 303 - 75 823 Paris Cedex 17 and website:  https://www.mtv.travel/

 

SPECIAL TERMS AND CONDITIONS

1. Depending on the destination and in accordance with the regulations, the Catlante 600, 620, 720 and NEO are authorised to carry 14 passengers.
2. Crews: Outside EC destinations, crews are generally local and hold qualifications in accordance with local regulations. They may not be French-speaking.
3. Vessels booked on an exclusive basis: Contractual prices correspond to the service described in the contract. Any substantial modification, including that of the itinerary, previously accepted in writing by the Owner, at the request of the Passengers, will give rise to a modification of the price of the Cruise. A vessel is only booked on an exclusive basis if the passengers have paid the fare corresponding to the full capacity of the vessel, as mentioned on the various websites and documents. For example, Catlante 600, 620, 720 and NEO, capacity 12 passengers, any 13th and 14th passengers are charged in addition, Lagoon 450, capacity 8 passengers.
4. Vessels with a crew limited to the Captain: Meals are prepared by the Passengers. The service is limited to the supply of food and beverages: fresh, canned and frozen products, not only local products. The Captain carries out the sailing and berthing manoeuvres with the help of the passengers.

5. Seychelles: Import difficulties may lead to some shortages in hotel and catering services. We do not provide Wifi on board.

6. Diving cruises

The Owner has no professional diving supervision. Its role is limited to providing information on the possibilities offered by the Diving Centres, hereinafter referred to as “the Centres”, during the Cruise. 
The Owner has no control over the Centres and no legal or financial link with them. These Centres act in accordance with the regulations of their country. The diving Passenger ensures, under his sole responsibility, that his state of health and his physical fitness allow him to practise diving. He alone is responsible for producing the appropriate documents attesting to the sporting level required to practise his sport during the outings offered by the Centres. 
The Owner is not in a position to check the information provided by the Diver in his information form. These documents and attachments are sent to the Centres without any check as to their veracity or their authenticity. They must reach the Owner's head office at least 15 days before the embarkation date for transmission. The Diver is solely responsible for his declarations and for the documents which he provides. 
Whatever the Diver's level, a so-called rehabilitation dive is sometimes compulsory, prior to or in place of the first dive planned in the circuit. At the end of this dive, the manager of the Centre will be the sole judge of each person's abilities and of their level. 
Participation in the dives is subject to the approval of the Diver by the Centre and, in particular, to the assessment of his physical abilities. 
The Centre may prohibit the Diver from taking part in certain dives and may cancel, on its sole initiative and under its own responsibility, any dive for reasons connected with the weather or with a specific risk, without any refund or compensation being able to be claimed.
The Owner remaining extraneous to the relationship between the Diver and the Centres, the practice of diving being carried out under the sole responsibility of the Diver and of the Centres. The Owner declines all liability, whatever the reasons may be, in the event of: refusal by a Centre to allow a Passenger to dive and/or to take him to certain locations, accidents during a dive or subsequent thereto and, generally speaking, any problem which may arise.
Taking out beforehand specialised "assistance, repatriation, care, diving risks" insurance is recommended and is the sole responsibility of the Diver. 

Enjoy your trip with CATLANTE Catamarans

The French leader
for 20 years

The tranquility
of the all-inclusive

A local and quality
cooking

French flag,
French-speaking crews

Eco-responsible
holidays